Shipping & Delivery
Costs, delivery times and delays
Do you offer free shipping?
Yes. US orders over $200 ship free. Orders under $200 ship for a flat $6.99.
How long will my order take to arrive?
We process orders within 1 to 3 business days. Once shipped, US orders typically arrive within 2 to 3 business days. You'll get a tracking number by email as soon as it's on the way.
My order is late
We're sorry for the wait. Carrier issues, weather and holidays can occasionally cause delays. Check your tracking first, then contact us with your order number if your package hasn't arrived within the expected window. We'll work with the carrier to
My package says delivered but I can't find it
Check around your door, mailroom, or with neighbors, and give it until the end of the day since carriers sometimes mark packages delivered early. Still missing? Contact us with your order number and we'll help right away.
My order arrived damaged
We're so sorry. Contact us with your order number and a photo of the damage, and we'll make it right.