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<p>A few things to check. Only one promo code can be used per order, though free shipping can be combined with one code. Codes don&apos;t combine with automatic offers such as buy 3, get 1. Welcome codes are for your first order only. Make sure the code is typed exactly as sent, with no extra spaces. Still not working? Contact us and we&apos;ll help.</p>

A few things to check. Only one promo code can be used per order, though free shipping can be combined with one code. Codes don't combine with automatic offers such as buy 3, get 1. Welcome codes are for your first order only. Make sure the code is t

Why isn't my discount code working?

Offers & Rewards

How do I track my order?

I haven't received a shipping confirmation yet

My tracking hasn't updated

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Can I cancel a pre-order?

Orders

Do you offer free shipping?

How long will my order take to arrive?

My order is late

My package says delivered but I can't find it

My order arrived damaged

Shipping & Delivery

Do you ship internationally?

Will I pay duties or taxes when my order arrives?

How long does international delivery take?

Can I return an international order?

EU customers: right of withdrawal

International Orders

What is your return policy?

How do I start a return or exchange?

How much does a return cost?

Are exchanges free?

When will my exchange ship?

When will I get my refund?

I shipped to a P.O. Box, APO/FPO/DPO, or U.S. territory

Returns & Exchanges

How do SKIN pieces fit?

What are your pieces made of?

Is your cotton organic?

How do I care for my SKIN pieces?

Sizing, Fabric & Care

How do I get 15% off?

What is Skin Society?

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What should I include when I contact you?

Press, wholesale and other inquiries

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Why isn't my discount code working?Updated 11 days ago